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Property, Real Estate, and Community Association Managers

SOC Code: 11-9141.00

Management

Property, real estate, and community association managers oversee the operations of residential, commercial, and industrial properties on behalf of owners and associations. With a median salary of $66,700, these professionals handle everything from tenant relations and maintenance coordination to financial management and regulatory compliance. They serve as the vital link between property owners and the tenants, residents, and businesses that occupy their buildings and communities.

Salary Overview

Median

$66,700

25th Percentile

$49,530

75th Percentile

$95,760

90th Percentile

$141,040

Salary Distribution

$39k10th$50k25th$67kMedian$96k75th$141k90th$39k – $141k range
Compare salary across states →

Job Outlook (2024–2034)

Growth Rate

+3.6%

New Openings

39,000

Outlook

As fast as average

Key Skills

Reading Compre…Active ListeningWritingSpeakingCritical Think…CoordinationNegotiationPersuasion

Knowledge Areas

Customer and Personal ServiceAdministration and ManagementAdministrativeEconomics and AccountingPublic Safety and SecurityPersonnel and Human ResourcesMathematicsLaw and GovernmentComputers and ElectronicsEnglish LanguageSales and MarketingEducation and Training

What They Do

  • Prepare detailed budgets and financial reports for properties.
  • Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.
  • Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
  • Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
  • Meet with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of properties.
  • Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
  • Prepare and administer contracts for provision of property services, such as cleaning, maintenance, and security services.
  • Market vacant space to prospective tenants through leasing agents, advertising, or other methods.

Tools & Technology

Facebook ★Google Analytics ★Google Docs ★Hypertext markup language HTML ★Intuit QuickBooks ★Microsoft Access ★Microsoft Excel ★Microsoft Office software ★Microsoft Outlook ★Microsoft PowerPoint ★Microsoft Project ★Microsoft Windows ★Microsoft Word ★Yardi software ★Advantos Systems DataTrust EnterpriseBiometric reader softwareBostonpost Technology Property ManagerCalendar and scheduling softwareCard key management softwareDomin-8 Enterprise Solutions RentRight

★ = Hot Technology (in-demand)

Education Requirements

Typical entry-level education: Bachelor's Degree

Work Activities

Organizing, Planning, and Prioritizing WorkEstablishing and Maintaining Interpersonal RelationshipsMaking Decisions and Solving ProblemsCoordinating the Work and Activities of OthersCommunicating with Supervisors, Peers, or SubordinatesGuiding, Directing, and Motivating SubordinatesUpdating and Using Relevant KnowledgeResolving Conflicts and Negotiating with OthersGetting InformationMonitoring and Controlling ResourcesProviding Consultation and Advice to OthersCommunicating with People Outside the Organization

Work Styles

Personality traits and behavioral tendencies important for this role.

DependabilityAttention to D…IntegrityLeadership Ori…Social Orienta…Self-ConfidenceCooperationInitiative
Dependability
5.0
Attention to Detail
4.0
Integrity
3.0
Leadership Orientation
2.3
Social Orientation
2.0
Self-Confidence
1.9
Cooperation
1.8
Initiative
1.8
Stress Tolerance
1.8
Achievement Orientation
1.8
Self-Control
1.8
Perseverance
1.7

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Careers with the highest skill compatibility from Property, Real Estate, and Community Association Managers.

A Day in the Life

A property manager's day typically starts with reviewing emails and voicemails from tenants, owners, and vendors regarding maintenance requests, lease inquiries, and community concerns. Morning activities often include property inspections to identify maintenance needs, verify contractor work quality, and assess curb appeal. They meet with maintenance staff to prioritize repair orders and schedule preventive maintenance for building systems like HVAC, plumbing, and electrical. Significant time is spent on financial tasks such as processing rent payments, reviewing accounts receivable, preparing operating budgets, and reconciling property accounts. Afternoon work may involve showing vacant units to prospective tenants, negotiating lease terms, and processing applications including credit and background checks. Community association managers attend board meetings, prepare meeting agendas and minutes, and implement decisions regarding common area improvements or policy changes. Emergency situations such as water leaks, security incidents, or major equipment failures require immediate attention and coordination of emergency service providers. The role demands constant availability and the ability to juggle multiple properties and priorities throughout the day.

Work Environment

Property managers divide their time between office work and on-site property visits, with the balance varying based on portfolio size and property types. Office tasks include financial reporting, lease preparation, vendor contract management, and communication via phone and email. On-site work involves physical walkthrough inspections, tenant meetings, contractor supervision, and attendance at community events. The role often requires working evenings and weekends for community meetings, property showings, and emergency response situations. Managing difficult tenant situations, eviction proceedings, and contentious board meetings can be emotionally demanding. Travel between properties is common for managers overseeing multiple sites, with some professionals spending significant time in their vehicles. The work environment in commercial settings is professional and corporate, while residential management may involve more direct interaction with diverse populations. Weather conditions affect the job during property inspections, emergency responses, and seasonal maintenance activities.

Career Path & Advancement

Entry into property management can begin with a high school diploma and on-the-job training, though a bachelor's degree in real estate, business administration, or finance is increasingly preferred by employers. Many professionals start as assistant property managers or leasing agents, learning the fundamentals of tenant relations, lease administration, and building operations. Obtaining a real estate license is required in many states and provides essential legal knowledge about property transactions and landlord-tenant law. Professional designations from organizations like the Institute of Real Estate Management, such as Certified Property Manager or Accredited Residential Manager, significantly enhance career prospects. Career progression moves from managing individual properties to overseeing portfolios of multiple properties as a regional or area manager. Senior professionals may advance to vice president of property management or director of real estate operations at management companies. Some managers transition into real estate development, asset management, or brokerage using their deep understanding of property operations. Entrepreneurial professionals may start their own property management companies, building portfolios of managed properties over time.

Specializations

Residential property managers focus on apartment communities, single-family rentals, and condominium complexes, dealing primarily with individual tenants and homeowner issues. Commercial property managers handle office buildings, retail centers, and mixed-use developments, working with business tenants and complex lease structures. Industrial property managers oversee warehouses, distribution centers, and manufacturing facilities with unique operational and safety requirements. Community association managers work with homeowner associations and condominium associations, enforcing covenants, managing common areas, and serving volunteer boards. Senior living and age-restricted community managers specialize in the unique needs of older adult residents, including accessibility and healthcare coordination. Student housing managers work near universities, handling the distinct challenges of high turnover and younger tenant populations. Affordable housing managers navigate federal and state housing program requirements, tax credit compliance, and income verification processes. Luxury property managers cater to high-net-worth individuals, managing premium residences and estates with elevated service expectations.

Pros & Cons

Advantages

  • Strong job stability with consistent demand regardless of economic conditions
  • Variety in daily tasks combining financial, interpersonal, and operational work
  • Entrepreneurial opportunity to build your own management company
  • Competitive salary with potential for bonuses tied to property performance
  • Continuous learning about real estate markets, building systems, and regulations
  • Tangible impact visible through well-maintained properties and satisfied tenants
  • Flexible work environment with mix of office and field-based activities

Challenges

  • On-call responsibilities including evenings, weekends, and emergency situations
  • Dealing with difficult tenants, complaints, and contentious eviction processes
  • Liability concerns and legal complexities of landlord-tenant law
  • High-stress periods during budget season, property transitions, and major maintenance events
  • Physically demanding aspects including property inspections in all weather conditions
  • Pressure to maintain occupancy rates and control operating expenses simultaneously
  • Emotional toll of balancing owner financial interests with tenant wellbeing

Industry Insight

Property technology is transforming management operations through smart building systems, automated rent collection, and virtual leasing platforms. The rise of remote work has shifted demand patterns in commercial real estate, creating both challenges for office managers and opportunities in flexible workspace management. Institutional investment in single-family rental homes is growing the professional management sector for residential assets. Environmental sustainability requirements and green building certifications are adding new responsibilities for property managers overseeing energy efficiency and waste reduction. Short-term rental regulations are creating demand for managers who can navigate the evolving legal landscape around platforms like Airbnb and VRBO. Housing affordability challenges and rent regulation debates are reshaping the legal environment in which residential managers operate. The aging housing stock in many markets is increasing maintenance complexity and capital planning requirements. Demographic shifts including aging Baby Boomers and urbanizing millennials are creating distinct management challenges across senior living and urban multifamily segments.

How to Break Into This Career

Starting as a leasing consultant or assistant at a property management company provides essential hands-on experience with tenant interactions and lease processes. Obtaining a real estate license before applying demonstrates commitment and provides foundational knowledge that employers value. Completing property management certification courses through IREM, NAA, or CAI shows initiative and builds industry-specific knowledge. Volunteering for a homeowner association board at your own community provides direct experience with governance, budgeting, and vendor management. Part-time or seasonal property maintenance positions offer practical understanding of building systems and repair coordination. Networking at local apartment association meetings and real estate investment group events connects aspiring managers with hiring professionals. Strong customer service experience from hospitality, retail, or other people-facing industries is highly valued in property management. Building proficiency in property management software like Yardi, AppFolio, or RealPage gives candidates a practical advantage in the hiring process.

Career Pivot Tips

Hospitality managers bring guest service excellence, facility operations knowledge, and revenue management skills that translate directly to property management. Facility managers from corporate environments possess building systems knowledge, vendor management experience, and maintenance coordination abilities. Retail store managers bring customer relations skills, P&L management experience, and operational oversight that align well with property management demands. Banking and financial services professionals contribute budgeting expertise, compliance knowledge, and client relationship skills. Construction supervisors understand building systems, contractor management, and project coordination essential for property capital improvements. Insurance adjusters bring property assessment skills, claims process knowledge, and risk management awareness valuable in managing assets. Office administrators possess organizational skills, vendor coordination experience, and multi-tasking abilities fundamental to daily management operations. Real estate agents considering a career change already have licensing, market knowledge, and client relationship skills that create a natural transition into property management.

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