Skip to content

Telephone Operators — Skills Profile

Complete breakdown of skills, knowledge, and abilities required for this occupation.

Skills Overview

Active ListeningSpeakingService Orient…Social Percept…Reading Compre…Critical Think…MonitoringComplex Proble…

Skills (35)

Knowledge Areas (33)

Customer and Personal Service
5.5
Administrative
3.8
Telecommunications
3.8
Computers and Electronics
3.4
English Language
3.2
Administration and Management
2.6
Education and Training
2.4
Public Safety and Security
2.4
Personnel and Human Resources
2.4
Communications and Media
2.1
Sales and Marketing
1.8
Production and Processing
1.8
Foreign Language
1.7
Mathematics
1.7
Psychology
1.6
Medicine and Dentistry
1.6
Economics and Accounting
1.6
Law and Government
1.6
Geography
1.6
Sociology and Anthropology
1.5
Philosophy and Theology
1.5
Engineering and Technology
1.4
History and Archeology
1.3
Transportation
1.3
Food Production
1.3
Design
1.2
Chemistry
1.2
Fine Arts
1.2
Mechanical
1.2
Physics
1.2
Therapy and Counseling
1.2
Biology
1.1
Building and Construction
1.1

Interest Profile (RIASEC)

Conventional

6.2

Social

4.0

Enterprising

3.3

Realistic

3.2

Investigative

1.1

Artistic

1.0