Switchboard Operators, Including Answering Service — Skills Profile
Complete breakdown of skills, knowledge, and abilities required for this occupation.
Skills Overview
Skills (35)
Knowledge Areas (33)
Customer and Personal Service
5.5
Administrative
4.6
English Language
3.9
Computers and Electronics
3.6
Telecommunications
3.3
Mathematics
2.9
Administration and Management
2.8
Communications and Media
2.7
Public Safety and Security
2.5
Personnel and Human Resources
2.5
Psychology
2.3
Education and Training
2.0
Economics and Accounting
2.0
Law and Government
1.9
Therapy and Counseling
1.8
Mechanical
1.8
Engineering and Technology
1.5
Foreign Language
1.5
Philosophy and Theology
1.5
Sales and Marketing
1.5
Sociology and Anthropology
1.5
Production and Processing
1.3
Geography
1.3
Medicine and Dentistry
1.2
Transportation
1.2
Food Production
1.1
History and Archeology
1.1
Chemistry
1.1
Building and Construction
1.0
Physics
1.0
Fine Arts
1.0
Design
1.0
Biology
1.0
Interest Profile (RIASEC)
Conventional
6.0
Realistic
3.6
Enterprising
3.2
Social
2.9
Investigative
1.4
Artistic
1.0