Customer Service Representatives — Job Outlook

Employment of customer service representatives is projected to decline +5.5% from 2024 to 2034. Employment in this occupation is expected to decline.

About 341,700 openings are projected each year, on average, over the decade. Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force.

The median annual wage for this occupation was $42,830 as of the latest data. About 2,725,930 people were employed in this role.