Insurance Claims and Policy Processing Clerks
O*NET Code: 43-9041.00
Education Level
Zone 2 - Some Prep
High school + some training
Description
Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.
🗺️ Explore Your Career Path
Visualize advancement opportunities, lateral moves, and skill development roadmaps. See interactive career maps showing transition difficulty and salary progression.
💼 Also Known As
Agency Service Representative (Agency Service Rep)Auto Claims Rep (Automotive Claims Representative)Auto Liability Claims Rep (Automotive Liability Claims Representative)Billing and Insurance CoordinatorBodily Injury Claims Representative (Bodily Injury Claims Rep)Cancellation ClerkClaim Representative (Claims Rep)Claims AdjudicatorClaims AnalystClaims AssistantClaims AssociateClaims ClerkClaims CoordinatorClaims Customer Service Representative (Claims CSR)Claims Processing Specialist (CPS)Claims ProcessorClaims Representative (Claims Rep)Claims Service Representative (Claims Service Rep)Claims SorterClaims Taker
⚡ Skills (12)
Reading Comprehension4/100
Time Management4/100
Speaking3/100
Active Listening3/100
Critical Thinking3/100
Writing3/100
Social Perceptiveness3/100
Coordination3/100
Service Orientation3/100
Monitoring3/100
+ 2 more skills
📚 Knowledge (0)
💪 Abilities (0)
🔧 Technologies & Tools (29)
🔥Microsoft Access
Data base user interface and query software
🔥Microsoft Excel
Spreadsheet software
🔥Microsoft Office software
Office suite software
🔥Microsoft Outlook
Electronic mail software
🔥Microsoft PowerPoint
Presentation software
🔥Microsoft Windows
Operating system software
🔥Microsoft Word
Word processing software
0Account management software
Accounting software
0Alpha Software Alpha Five
Data base user interface and query software
0Automated information system software
Data base user interface and query software
0Billing software
Accounting software
0Claim processing system software
Data base user interface and query software
0Database software
Data base user interface and query software
0GroupMe
Instant messaging software
0Healthcare common procedure coding system HCPCS
Medical software
0IBM Check Processing Control System CPSC
Data base user interface and query software
0IBM Lotus Notes
Electronic mail software
0InSystems Calligo Enterprise
Document management software
0Insurance rating software
Financial analysis software
0Medical condition coding software
Medical software
0Medical procedure coding software
Medical software
0MicroFocus GroupWise
Electronic mail software
0Microsoft Internet Explorer
Internet browser software
0Policy issuance system software
Data base user interface and query software
0Spreadsheet software
Spreadsheet software
0St. Paul Travelers e-CARMA
Data base user interface and query software
0Web browser software
Internet browser software
0Word processing software
Word processing software
0Xactware Xactimate
Data base user interface and query software
🔄 Career Transition Paths
Occupations with similar skills and natural career progression opportunities
Claims Adjusters, Examiners, and Investigators
Salary: $50,000
Education: Zone 4 - High Prep(↑2 levels)
Credit Analysts
Salary: $50,000
Education: Zone 4 - High Prep(↑2 levels)
Insurance Underwriters
Salary: $50,000
Education: Zone 4 - High Prep(↑2 levels)
Loan Officers
Salary: $50,000
Education: Zone 4 - High Prep(↑2 levels)
Tax Examiners and Collectors, and Revenue Agents
Salary: $50,000
Education: Zone 3 - Medium Prep(↑1 level)
Medical Records Specialists
Salary: $50,000
Education: Zone 3 - Medium Prep(↑1 level)
Insurance Sales Agents
Salary: $50,000
Education: Zone 4 - High Prep(↑2 levels)
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
Salary: $50,000
Education: Zone 2 - Some Prep
Bill and Account Collectors
Salary: $50,000
Education: Zone 2 - Some Prep
Billing and Posting Clerks
Salary: $50,000
Education: Zone 3 - Medium Prep(↑1 level)
📊 Skills Comparison
Insurance Claims and Policy Processing Clerks → Tax Examiners and Collectors, and Revenue Agents
Transition Difficulty: Easy (79% skill overlap)
✅ Transferable Skills (11)
Skills you already have that transfer to the new role
Reading Comprehension
Current: 4Target: 4
→
Active Listening
Current: 3Target: 4
→
Speaking
Current: 3Target: 4
→
Critical Thinking
Current: 3Target: 4
→
Writing
Current: 3Target: 3
→
Monitoring
Current: 3Target: 3
→
Judgment and Decision Making
Current: 3Target: 3
→
Social Perceptiveness
Current: 3Target: 3
→
Coordination
Current: 3Target: 3
→
Complex Problem Solving
Current: 3Target: 3
→
Time Management
Current: 4Target: 3
→