Receptionists and Information Clerks
O*NET Code: 43-4171.00
Education Level
Zone 2 - Some Prep
High school + some training
Description
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
🗺️ Explore Your Career Path
Visualize advancement opportunities, lateral moves, and skill development roadmaps. See interactive career maps showing transition difficulty and salary progression.
💼 Also Known As
Appointment ClerkAppointment SchedulerAppointment SetterAutomobile Club Information Clerk (Auto Club Info Clerk)Bilingual ReceptionistCall Center AgentCall Center OperatorCall Center Representative (Call Center Rep)Call TakerClerk SpecialistClinic ReceptionistCustomer Care Representative (CCR)Dental ReceptionistER Clerk (Emergency Room Clerk)Front Desk AssociateFront Desk ClerkFront Desk OfficerFront Desk ReceptionistFront Office ReceptionistGreeter
⚡ Skills (8)
Speaking4/100
Active Listening4/100
Service Orientation4/100
Reading Comprehension3/100
Critical Thinking3/100
Social Perceptiveness3/100
Writing3/100
Coordination3/100
📚 Knowledge (0)
💪 Abilities (0)
🔧 Technologies & Tools (41)
🔥Google Docs
Word processing software
🔥Intuit QuickBooks
Accounting software
🔥Microsoft Dynamics
Customer relationship management CRM software
🔥Microsoft Excel
Spreadsheet software
🔥Microsoft Office software
Office suite software
🔥Microsoft Outlook
Electronic mail software
🔥Microsoft PowerPoint
Presentation software
🔥Microsoft Windows
Operating system software
🔥Microsoft Word
Word processing software
03M Post-it App
Word processing software
0Alpha Software Alpha Five
Data base user interface and query software
0Appointment scheduling software
Calendar and scheduling software
0Automated information system software
Data base user interface and query software
0Billing software
Accounting software
0Blackbaud The Raiser's Edge
Customer relationship management CRM software
0Bookkeeping software
Accounting software
0Claim processing system software
Data base user interface and query software
0Corel WordPerfect Office Suite
Office suite software
0Customer relationship management CRM software
Customer relationship management CRM software
0Data entry software
Data base user interface and query software
0Database software
Data base user interface and query software
0Desktop publishing software
Desktop publishing software
0Electronic calendar management software
Calendar and scheduling software
0Electronic health record EHR software
Medical software
0Email software
Electronic mail software
0FileMaker Pro
Data base user interface and query software
0Filing system software
Document management software
0GE Healthcare Centricity EMR
Medical software
0Google Drive
Cloud-based data access and sharing software
0HMS
Time accounting software
0IBM Check Processing Control System CPSC
Data base user interface and query software
0IBM Notes
Electronic mail software
0Intrado SchoolMessenger
Mobile messaging service software
0Kodak Dental Systems Kodak SOFTDENT Practice management software PMS
Medical software
0McKesson Lytec
Medical software
0Medical condition coding software
Medical software
0Medical procedure coding software
Medical software
0Microsoft Publisher
Desktop publishing software
0Microsoft SharePoint Server
Document management software
0St. Paul Travelers e-CARMA
Data base user interface and query software
0Web browser software
Internet browser software
🔄 Career Transition Paths
Occupations with similar skills and natural career progression opportunities
Administrative Services Managers
Salary: $50,000
Education: Zone 3 - Medium Prep(↑1 level)
Medical Records Specialists
Salary: $50,000
Education: Zone 3 - Medium Prep(↑1 level)
Patient Representatives
Salary: $50,000
Education: Zone 3 - Medium Prep(↑1 level)
Counter and Rental Clerks
Salary: $50,000
Education: Zone 2 - Some Prep
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
Salary: $50,000
Education: Zone 2 - Some Prep
Telemarketers
Salary: $50,000
Education: Zone 2 - Some Prep
First-Line Supervisors of Office and Administrative Support Workers
Salary: $50,000
Education: Zone 3 - Medium Prep(↑1 level)
Switchboard Operators, Including Answering Service
Salary: $50,000
Education: Zone 2 - Some Prep
Billing and Posting Clerks
Salary: $50,000
Education: Zone 3 - Medium Prep(↑1 level)
Correspondence Clerks
Salary: $50,000
Education: Zone 2 - Some Prep
📊 Skills Comparison
Receptionists and Information Clerks → Billing and Posting Clerks
Transition Difficulty: Easy (63% skill overlap)
✅ Transferable Skills (5)
Skills you already have that transfer to the new role
Reading Comprehension
Current: 3Target: 4
→
Active Listening
Current: 4Target: 3
→
Speaking
Current: 4Target: 3
→
Critical Thinking
Current: 3Target: 3
→
Writing
Current: 3Target: 3
→