Hotel, Motel, and Resort Desk Clerks
O*NET Code: 43-4081.00
Education Level
Zone 2 - Some Prep
High school + some training
Description
Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
🗺️ Explore Your Career Path
Visualize advancement opportunities, lateral moves, and skill development roadmaps. See interactive career maps showing transition difficulty and salary progression.
💼 Also Known As
Desk ClerkFloor ClerkFront Desk AgentFront Desk and Night AuditorFront Desk AssociateFront Desk AttendantFront Desk AuditorFront Desk ClerkFront Desk ConciergeFront Desk CoordinatorFront Desk ReceptionistFront Desk RepresentativeFront Office AgentGuest Service AgentGuest Service RepresentativeGuest Services Agent (GSA)Guest Services AssociateGuest Services AttendantGuest Services RepresentativeGuest Services Team Member
⚡ Skills (11)
Speaking4/100
Social Perceptiveness4/100
Service Orientation4/100
Active Listening3/100
Coordination3/100
Reading Comprehension3/100
Monitoring3/100
Complex Problem Solving3/100
Judgment and Decision Making3/100
Time Management3/100
+ 1 more skills
📚 Knowledge (0)
💪 Abilities (0)
🔧 Technologies & Tools (16)
🔥Facebook
Web page creation and editing software
🔥Microsoft Excel
Spreadsheet software
🔥Microsoft Office software
Office suite software
🔥Microsoft Outlook
Electronic mail software
🔥Microsoft PowerPoint
Presentation software
🔥Microsoft Word
Word processing software
🔥Yardi software
Data base user interface and query software
0ASI FrontDesk
Facilities management software
0Blink
Instant messaging software
0Delphi Technology
Financial analysis software
0Incident tracking software
Data base user interface and query software
0InnQuest roomMaster
Facilities management software
0Microsoft Publisher
Desktop publishing software
0Property management system PMS software
Data base user interface and query software
0Ramesys Hospitality
Facilities management software
0Resort Data Processing
Facilities management software
🔄 Career Transition Paths
Occupations with similar skills and natural career progression opportunities
Food Service Managers
Salary: $50,000
Education: Zone 2 - Some Prep
Lodging Managers
Salary: $50,000
Education: Zone 4 - High Prep(↑2 levels)
Food Servers, Nonrestaurant
Salary: $50,000
Education: Zone 2 - Some Prep
Dining Room and Cafeteria Attendants and Bartender Helpers
Salary: $50,000
Education: Zone 1 - Little/No Prep(↓1 level)
Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
Salary: $50,000
Education: Zone 1 - Little/No Prep(↓1 level)
First-Line Supervisors of Housekeeping and Janitorial Workers
Salary: $50,000
Education: Zone 2 - Some Prep
Maids and Housekeeping Cleaners
Salary: $50,000
Education: Zone 1 - Little/No Prep(↓1 level)
Ushers, Lobby Attendants, and Ticket Takers
Salary: $50,000
Education: Zone 2 - Some Prep
Locker Room, Coatroom, and Dressing Room Attendants
Salary: $50,000
Education: Zone 2 - Some Prep
Baggage Porters and Bellhops
Salary: $50,000
Education: Zone 2 - Some Prep
📊 Skills Comparison
Hotel, Motel, and Resort Desk Clerks → First-Line Supervisors of Housekeeping and Janitorial Workers
Transition Difficulty: Easy (69% skill overlap)
✅ Transferable Skills (11)
Skills you already have that transfer to the new role
Management of Personnel Resources
Current: 3Target: 3
→
Speaking
Current: 4Target: 3
→
Monitoring
Current: 3Target: 3
→
Coordination
Current: 3Target: 3
→
Time Management
Current: 3Target: 3
→
Active Listening
Current: 3Target: 3
→
Social Perceptiveness
Current: 4Target: 3
→
Service Orientation
Current: 4Target: 3
→
Complex Problem Solving
Current: 3Target: 3
→
Reading Comprehension
Current: 3Target: 3
→
Judgment and Decision Making
Current: 3Target: 3
→