Bill and Account Collectors
O*NET Code: 43-3011.00
Education Level
Zone 2 - Some Prep
High school + some training
Description
Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.
🗺️ Explore Your Career Path
Visualize advancement opportunities, lateral moves, and skill development roadmaps. See interactive career maps showing transition difficulty and salary progression.
💼 Also Known As
Account Receivable AssociateAccount RepresentativeAccount Service RepresentativeAccounts CollectorAccounts Receivable Specialist (AR Specialist)Bad Credit CollectorBill CollectorBilling RepresentativeCar RepossessorChaserClaims CollectorCollection AgentCollection ClerkCollection RepresentativeCollection SpecialistCollections AgentCollections AnalystCollections AssociateCollections ClerkCollections Coordinator
⚡ Skills (11)
Active Listening4/100
Speaking4/100
Social Perceptiveness3/100
Persuasion3/100
Writing3/100
Reading Comprehension3/100
Critical Thinking3/100
Monitoring3/100
Negotiation3/100
Service Orientation3/100
+ 1 more skills
📚 Knowledge (0)
💪 Abilities (0)
🔧 Technologies & Tools (43)
🔥Intuit QuickBooks
Accounting software
🔥MEDITECH software
Medical software
🔥Microsoft Dynamics
Customer relationship management CRM software
🔥Microsoft Excel
Spreadsheet software
🔥Microsoft Office software
Office suite software
🔥Microsoft Outlook
Electronic mail software
🔥Microsoft PowerPoint
Presentation software
🔥Microsoft Word
Word processing software
🔥SAP software
Enterprise resource planning ERP software
0ADP Drive DMS for Accounting
Accounting software
0ADS Advantage
Customer relationship management CRM software
0Adtec Agency Manager
Customer relationship management CRM software
0Austin Logistics CallSelect
Customer relationship management CRM software
0CU Connect processing software
Access software
0Collection Data Systems CollectOne-Tiger
Customer relationship management CRM software
0Columbia Ultimate Archive
Customer relationship management CRM software
0Columbia Ultimate RPCS
Customer relationship management CRM software
0Columbia Ultimate Remit
Point of sale POS software
0Data-Tel Ceasar
Customer relationship management CRM software
0Debt account management and collection software
Customer relationship management CRM software
0Diagnostic and procedural coding software
Categorization or classification software
0Document management system software
Document management software
0HMS
Time accounting software
0Healthcare common procedure coding system HCPCS
Medical software
0Internet browser software
Internet browser software
0LexisNexis
Information retrieval or search software
0LexisNexis Banko
Information retrieval or search software
0Medical condition coding software
Medical software
0Medical procedure coding software
Medical software
0Microsoft Dynamics GP
Enterprise resource planning ERP software
0NetSuite ERP
Enterprise resource planning ERP software
0Ontario Systems FACS
Customer relationship management CRM software
0Optical character recognition OCR software
Optical character reader OCR or scanning software
0Oracle JD Edwards EnterpriseOne
Accounting software
0Quantrax Intelec
Customer relationship management CRM software
0Relational database software
Data base user interface and query software
0Sage 50 Accounting
Accounting software
0Spreadsheet software
Spreadsheet software
0System Innovators
Point of sale POS software
0TCI XML Credit Interface
Information retrieval or search software
0W3 Data BatchAppend411
Information retrieval or search software
0Web browser software
Internet browser software
0Word processing software
Word processing software
🔄 Career Transition Paths
Occupations with similar skills and natural career progression opportunities
Financial Managers
Salary: $50,000
Education: Zone 4 - High Prep(↑2 levels)
Accountants and Auditors
Salary: $50,000
Education: Zone 4 - High Prep(↑2 levels)
Credit Analysts
Salary: $50,000
Education: Zone 4 - High Prep(↑2 levels)
Credit Counselors
Salary: $50,000
Education: Zone 4 - High Prep(↑2 levels)
Loan Officers
Salary: $50,000
Education: Zone 4 - High Prep(↑2 levels)
Tax Examiners and Collectors, and Revenue Agents
Salary: $50,000
Education: Zone 3 - Medium Prep(↑1 level)
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
Salary: $50,000
Education: Zone 2 - Some Prep
Billing and Posting Clerks
Salary: $50,000
Education: Zone 3 - Medium Prep(↑1 level)
Bookkeeping, Accounting, and Auditing Clerks
Salary: $50,000
Education: Zone 3 - Medium Prep(↑1 level)
Payroll and Timekeeping Clerks
Salary: $50,000
Education: Zone 3 - Medium Prep(↑1 level)
📊 Skills Comparison
Bill and Account Collectors → Credit Counselors
Transition Difficulty: Moderate (61% skill overlap)
✅ Transferable Skills (11)
Skills you already have that transfer to the new role
Speaking
Current: 4Target: 4
→
Reading Comprehension
Current: 3Target: 4
→
Active Listening
Current: 4Target: 4
→
Writing
Current: 3Target: 4
→
Critical Thinking
Current: 3Target: 4
→
Service Orientation
Current: 3Target: 4
→
Persuasion
Current: 3Target: 3
→
Negotiation
Current: 3Target: 3
→
Social Perceptiveness
Current: 3Target: 3
→
Time Management
Current: 3Target: 3
→
Monitoring
Current: 3Target: 3
→