Telemarketers
O*NET Code: 41-9041.00
Education Level
Zone 2 - Some Prep
High school + some training
Description
Solicit donations or orders for goods or services over the telephone.
πΊοΈ Explore Your Career Path
Visualize advancement opportunities, lateral moves, and skill development roadmaps. See interactive career maps showing transition difficulty and salary progression.
πΌ Also Known As
Call AgentCall Center AgentCall Center OperatorCall Center Representative (Call Center Rep)Call Center Sales AgentCall Center TelemarketerContact Center AgentDirect Sales AgentDonation WorkerInbound Call Center AgentInbound TelemarketerInside Sales Representative (Inside Sales Rep)Marketing ProcessorOutbound Sales AgentOutbound TelemarketerScheduling AgentSolicitorTelemarketerTelemarketing Representative (Telemarketing Rep)Telemarketing Sales Representative (Telemarketing Sales Rep)
β‘ Skills (8)
Speaking4/100
Persuasion4/100
Active Listening4/100
Service Orientation4/100
Reading Comprehension3/100
Social Perceptiveness3/100
Critical Thinking3/100
Negotiation3/100
π Knowledge (0)
πͺ Abilities (0)
π§ Technologies & Tools (15)
π₯Microsoft Dynamics
Customer relationship management CRM software
π₯Microsoft Excel
Spreadsheet software
π₯Microsoft Office software
Office suite software
π₯Microsoft Outlook
Electronic mail software
π₯Microsoft PowerPoint
Presentation software
π₯Microsoft Word
Word processing software
π₯Salesforce software
Customer relationship management CRM software
π₯Zoom
Video conferencing software
0Acarda Sales Technologies Acarda Outbound
Helpdesk or call center software
0Automatic call distribution software
Helpdesk or call center software
0Customer relationship management CRM software
Customer relationship management CRM software
0Database Systems Corp Telemation
Customer relationship management CRM software
0Interactive voice response software
Interactive voice response software
0Remote access call center software
Access software
0Softphone software
Helpdesk or call center software
π Career Transition Paths
Occupations with similar skills and natural career progression opportunities
Sales Managers
Salary: $50,000
Education: Zone 4 - High Prep(β2 levels)
Market Research Analysts and Marketing Specialists
Salary: $50,000
Education: Zone 4 - High Prep(β2 levels)
Public Relations Specialists
Salary: $50,000
Education: Zone 4 - High Prep(β2 levels)
First-Line Supervisors of Non-Retail Sales Workers
Salary: $50,000
Education: Zone 4 - High Prep(β2 levels)
Cashiers
Salary: $50,000
Education: Zone 2 - Some Prep
Counter and Rental Clerks
Salary: $50,000
Education: Zone 2 - Some Prep
Retail Salespersons
Salary: $50,000
Education: Zone 2 - Some Prep
Advertising Sales Agents
Salary: $50,000
Education: Zone 4 - High Prep(β2 levels)
Securities, Commodities, and Financial Services Sales Agents
Salary: $50,000
Education: Zone 4 - High Prep(β2 levels)
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
Salary: $50,000
Education: Zone 2 - Some Prep
π Skills Comparison
Telemarketers β Market Research Analysts and Marketing Specialists
Transition Difficulty: Moderate (35% skill overlap)
β Transferable Skills (6)
Skills you already have that transfer to the new role
Reading Comprehension
Current: 3Target: 4
β
Critical Thinking
Current: 3Target: 4
β
Active Listening
Current: 4Target: 4
β
Speaking
Current: 4Target: 4
β
Social Perceptiveness
Current: 3Target: 3
β
Persuasion
Current: 4Target: 3
β