First-Line Supervisors of Retail Sales Workers
O*NET Code: 41-1011.00
Education Level
Zone 2 - Some Prep
High school + some training
Description
Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.
🗺️ Explore Your Career Path
Visualize advancement opportunities, lateral moves, and skill development roadmaps. See interactive career maps showing transition difficulty and salary progression.
💼 Also Known As
Art Gallery DirectorAuto Leasing ManagerAuto Parts ManagerAuto Rental SupervisorAutomobile Leasing SupervisorBakery ManagerBranch ManagerBranch Store ManagerCar Rental ManagerCashier ManagerCashier SupervisorConcession ManagerConvenience Store ManagerDairy Department ManagerDairy Store ManagerDelicatessen Department ManagerDelicatessen ManagerDelicatessen Store ManagerDepartment ManagerDepartment Sales Manager
⚡ Skills (20)
Active Listening4/100
Speaking4/100
Service Orientation4/100
Critical Thinking4/100
Monitoring4/100
Social Perceptiveness4/100
Coordination4/100
Persuasion3/100
Negotiation3/100
Instructing3/100
+ 10 more skills
📚 Knowledge (0)
💪 Abilities (0)
🔧 Technologies & Tools (110)
🔥Adobe Acrobat
Document management software
🔥Adobe Illustrator
Graphics or photo imaging software
🔥Adobe InDesign
Desktop publishing software
🔥Adobe Photoshop
Graphics or photo imaging software
🔥Apple Safari
Internet browser software
🔥Autodesk Revit
Computer aided design CAD software
🔥Facebook
Web page creation and editing software
🔥Google Analytics
Data mining software
🔥Google Docs
Word processing software
🔥IBM SPSS Statistics
Analytical or scientific software
🔥Kronos Workforce Timekeeper
Time accounting software
🔥Microsoft Access
Data base user interface and query software
🔥Microsoft Dynamics
Customer relationship management CRM software
🔥Microsoft Edge
Internet browser software
🔥Microsoft Excel
Spreadsheet software
🔥Microsoft Office software
Office suite software
🔥Microsoft Outlook
Electronic mail software
🔥Microsoft PowerPoint
Presentation software
🔥Microsoft Project
Project management software
🔥Microsoft SharePoint
Document management software
🔥Microsoft Visio
Process mapping and design software
🔥Microsoft Windows
Operating system software
🔥Microsoft Word
Word processing software
🔥Mozilla Firefox
Internet browser software
🔥Oracle Database
Data base user interface and query software
🔥Oracle Primavera Enterprise Project Portfolio Management
Project management software
🔥R
Object or component oriented development software
🔥SAP software
Enterprise resource planning ERP software
🔥SAS
Analytical or scientific software
🔥Salesforce software
Customer relationship management CRM software
🔥Tableau
Business intelligence and data analysis software
🔥Teradata Database
Data base management system software
🔥Yardi software
Data base user interface and query software
0ASI Point of Sale
Point of sale POS software
0American Precision Instruments Regit
Point of sale POS software
0Apple Final Cut Pro
Video creation and editing software
0Attitude POS itive AccuPOS Retail
Point of sale POS software
0Bibase 4POS Retail
Point of sale POS software
0CAP Automation SellWise
Point of sale POS software
0Comcash ERP
Point of sale POS software
0CompuTant CounterPoint
Point of sale POS software
0CyberMatrix POS
Point of sale POS software
0Data entry software
Data base user interface and query software
0Datasym SYMFINITE
Point of sale POS software
0Delphi Technology
Financial analysis software
0EZ Software Solutions
Point of sale POS software
0Exact business software
Human resources software
0FileMaker Pro
Data base user interface and query software
0Gift registry software
Data base user interface and query software
0Google Ads
Sales and marketing software
0Google Drive
Cloud-based data access and sharing software
0Google Meet
Video conferencing software
0Hagel Unitime Systems
Time accounting software
0Handheld computer device software
Operating system software
0Human resource management software HRMS
Human resources software
0IBM Cognos Impromptu
Business intelligence and data analysis software
0IBM Notes
Electronic mail software
0Infocorp Computer Solutions $mart System
Point of sale POS software
0Infocorp Softwear/POS
Point of sale POS software
0Internet browser software
Internet browser software
0Intuit QuickBooks Point of Sale
Point of sale POS software
0Inventory management software
Inventory management software
0Inventory management systems
Inventory management software
0Kronos Enterprise Workforce Management
Enterprise resource planning ERP software
0LOB RetailPoint
Point of sale POS software
0Lathem Time PayClock EZ
Time accounting software
0LinkedIn
Web page creation and editing software
0Logisoft Positive Pos System
Point of sale POS software
0ManageMore Cellular Manager
Point of sale POS software
0Master Merchant Systems Music Store
Point of sale POS software
0MicroBiz
Point of sale POS software
0MicroStrategy
Business intelligence and data analysis software
0Microsoft Publisher
Desktop publishing software
0Millennium Software Atrex
Point of sale POS software
0Minitab
Analytical or scientific software
0Oracle Business Intelligence Enterprise Edition
Business intelligence and data analysis software
0Oracle E-Business Suite Financials
Financial analysis software
0Oracle Fusion Applications
Enterprise resource planning ERP software
0Oracle Hyperion
Enterprise resource planning ERP software
0Oracle PeopleSoft Financials
Enterprise resource planning ERP software
0Oracle Taleo
Human resources software
0Payroll software
Time accounting software
0Plexis Software Plexis POS
Point of sale POS software
0Point of sale POS bookstore software
Point of sale POS software
0Point of sale POS parts and services software
Point of sale POS software
0Point of sale POS software
Point of sale POS software
0Qlik Tech QlikView
Business intelligence and data analysis software
0Qualitech Solutions Dynamic Scheduling
Calendar and scheduling software
0RiscStation POSSum
Point of sale POS software
0SBS Keystroke
Point of sale POS software
0Sage 50 Accounting
Accounting software
0Sage 50 Accounting Software
Point of sale POS software
0Scheduling software
Calendar and scheduling software
0Semicron Systems
Point of sale POS software
0SmugMug Flickr
Graphics or photo imaging software
0Social media sites
Web page creation and editing software
0Softpedia ShopInvo
Point of sale POS software
0StataCorp Stata
Analytical or scientific software
0System3 POS software
Point of sale POS software
0The General Store
Point of sale POS software
0The Retail Solution
Point of sale POS software
0Time card software
Human resources software
0TimeTrak Systems ClocTrack
Time accounting software
0TimeTrak Systems SchedTrak
Calendar and scheduling software
0True North Computer Retail Plus
Point of sale POS software
0VeriFone PC Charge Pro
Point of sale POS software
0Vigilant
Point of sale POS software
0Visual Retail Plus
Point of sale POS software
0WinMan SureSell
Point of sale POS software
0YouTube
Video creation and editing software
🔄 Career Transition Paths
Occupations with similar skills and natural career progression opportunities
General and Operations Managers
Salary: $50,000
Education: Zone 4 - High Prep(↑2 levels)
Sales Managers
Salary: $50,000
Education: Zone 4 - High Prep(↑2 levels)
First-Line Supervisors of Security Workers
Salary: $50,000
Education: Zone 2 - Some Prep
First-Line Supervisors of Food Preparation and Serving Workers
Salary: $50,000
Education: Zone 2 - Some Prep
First-Line Supervisors of Housekeeping and Janitorial Workers
Salary: $50,000
Education: Zone 2 - Some Prep
First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
Salary: $50,000
Education: Zone 2 - Some Prep
First-Line Supervisors of Personal Service Workers
Salary: $50,000
Education: Zone 3 - Medium Prep(↑1 level)
First-Line Supervisors of Non-Retail Sales Workers
Salary: $50,000
Education: Zone 4 - High Prep(↑2 levels)
Cashiers
Salary: $50,000
Education: Zone 2 - Some Prep
Counter and Rental Clerks
Salary: $50,000
Education: Zone 2 - Some Prep
📊 Skills Comparison
First-Line Supervisors of Retail Sales Workers → First-Line Supervisors of Housekeeping and Janitorial Workers
Transition Difficulty: Easy (94% skill overlap)
✅ Transferable Skills (15)
Skills you already have that transfer to the new role
Management of Personnel Resources
Current: 3Target: 3
→
Speaking
Current: 4Target: 3
→
Monitoring
Current: 4Target: 3
→
Coordination
Current: 4Target: 3
→
Time Management
Current: 3Target: 3
→
Active Listening
Current: 4Target: 3
→
Critical Thinking
Current: 4Target: 3
→
Learning Strategies
Current: 3Target: 3
→
Social Perceptiveness
Current: 4Target: 3
→
Instructing
Current: 3Target: 3
→
Service Orientation
Current: 4Target: 3
→
Complex Problem Solving
Current: 3Target: 3
→
Reading Comprehension
Current: 3Target: 3
→
Negotiation
Current: 3Target: 3
→
Judgment and Decision Making
Current: 3Target: 3
→