Patient Representatives
O*NET Code: 29-2099.08
Education Level
Zone 3 - Medium Prep
Associate degree or apprenticeship
Description
Assist patients in obtaining services, understanding policies and making health care decisions.
🗺️ Explore Your Career Path
Visualize advancement opportunities, lateral moves, and skill development roadmaps. See interactive career maps showing transition difficulty and salary progression.
💼 Also Known As
Access RepresentativeAdmissions CoordinatorAdmitting ClerkAdmitting RepresentativeCare NavigatorCase ManagerClinical LiaisonHealthcare RegistrarIntake SpecialistMedicaid Service Coordinator (MSC)Patient Access CoordinatorPatient Access RepresentativePatient Access SpecialistPatient Account RepresentativePatient AdvocatePatient Care CoordinatorPatient Care Representative (Patient Care Rep)Patient CoordinatorPatient Financial RepresentativePatient Navigator
⚡ Skills (15)
Active Listening4/100
Social Perceptiveness4/100
Service Orientation4/100
Reading Comprehension4/100
Speaking4/100
Coordination4/100
Critical Thinking4/100
Persuasion4/100
Time Management3/100
Writing3/100
+ 5 more skills
📚 Knowledge (0)
💪 Abilities (0)
🔧 Technologies & Tools (40)
🔥Epic Systems
Medical software
🔥Google Docs
Word processing software
🔥Henry Schein Dentrix
Medical software
🔥MEDITECH software
Medical software
🔥Microsoft Access
Data base user interface and query software
🔥Microsoft Dynamics
Customer relationship management CRM software
🔥Microsoft Excel
Spreadsheet software
🔥Microsoft Office software
Office suite software
🔥Microsoft Outlook
Electronic mail software
🔥Microsoft PowerPoint
Presentation software
🔥Microsoft Windows
Operating system software
🔥Microsoft Word
Word processing software
🔥eClinicalWorks EHR software
Medical software
0Admissions, discharge, and transfer ADT software
Medical software
0CareOne CareEnsure
Customer relationship management CRM software
0Complaint management software
Customer relationship management CRM software
0Corel WordPerfect Office Suite
Office suite software
0Customer Expressions i-Sight
Customer relationship management CRM software
0Data entry software
Data base user interface and query software
0Database software
Data base user interface and query software
0Electronic medical record EMR software
Medical software
0Epic EpicCare Inpatient Clinical System
Medical software
0Epic Systems software
Medical software
0FaceTime
Video conferencing software
0Healthcare common procedure coding system HCPCS
Medical software
0IBM Notes
Electronic mail software
0Manhattan Cross Cultural Group Quality Interactions
Customer relationship management CRM software
0Medical condition coding software
Medical software
0Medical procedure coding software
Medical software
0Microsoft Exchange
Electronic mail software
0Patient satisfaction assessment software
Analytical or scientific software
0Pemimic Patient Relations Suite
Customer relationship management CRM software
0Peminic Patient Safety & Quality Suite
Medical software
0PracticeWorks Systems Kodak WINOMS CS
Medical software
0Prognosis Solutions ResolvPRM
Customer relationship management CRM software
0Scheduling software
Calendar and scheduling software
0Spreadsheet software
Spreadsheet software
0Web browser software
Internet browser software
0Word processing software
Word processing software
0rL Solutions Feedback MonitorPro
Customer relationship management CRM software
🔄 Career Transition Paths
Occupations with similar skills and natural career progression opportunities
Medical and Health Services Managers
Salary: $50,000
Education: Zone 4 - High Prep(↑1 level)
Health Informatics Specialists
Salary: $50,000
Education: Zone 5 - Extensive Prep(↑2 levels)
Mental Health Counselors
Salary: $50,000
Education: Zone 5 - Extensive Prep(↑2 levels)
Rehabilitation Counselors
Salary: $50,000
Education: Zone 4 - High Prep(↑1 level)
Healthcare Social Workers
Salary: $50,000
Education: Zone 5 - Extensive Prep(↑2 levels)
Mental Health and Substance Abuse Social Workers
Salary: $50,000
Education: Zone 5 - Extensive Prep(↑2 levels)
Health Education Specialists
Salary: $50,000
Education: Zone 4 - High Prep(↑1 level)
Social and Human Service Assistants
Salary: $50,000
Education: Zone 4 - High Prep(↑1 level)
Community Health Workers
Salary: $50,000
Education: Zone 4 - High Prep(↑1 level)
Registered Nurses
Salary: $50,000
Education: Zone 4 - High Prep(↑1 level)
📊 Skills Comparison
Patient Representatives → Community Health Workers
Transition Difficulty: Easy (75% skill overlap)
✅ Transferable Skills (15)
Skills you already have that transfer to the new role
Active Listening
Current: 4Target: 4
→
Speaking
Current: 4Target: 4
→
Social Perceptiveness
Current: 4Target: 4
→
Writing
Current: 3Target: 4
→
Reading Comprehension
Current: 4Target: 4
→
Service Orientation
Current: 4Target: 4
→
Critical Thinking
Current: 4Target: 4
→
Active Learning
Current: 3Target: 4
→
Coordination
Current: 4Target: 4
→
Persuasion
Current: 4Target: 4
→
Complex Problem Solving
Current: 3Target: 4
→
Monitoring
Current: 3Target: 3
→
Judgment and Decision Making
Current: 3Target: 3
→
Time Management
Current: 3Target: 3
→
Negotiation
Current: 3Target: 3
→