Claims Adjusters, Examiners, and Investigators
O*NET Code: 13-1031.00
Description
Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims.
🗺️ Explore Your Career Path
Visualize advancement opportunities, lateral moves, and skill development roadmaps. See interactive career maps showing transition difficulty and salary progression.
💼 Also Known As
Accident InvestigatorAdjusterAdjustment ClerkBenefit AuthorizerBodily Injury Claims AdjusterBodily Injury Claims ExaminerClaims Account SpecialistClaims AdjusterClaims AdjustorClaims AgentClaims AnalystClaims ApproverClaims AuditorClaims ConsultantClaims ExaminerClaims InspectorClaims InvestigatorClaims ProcessorClaims RepresentativeClaims Service Adjustor
⚡ Skills (15)
Reading Comprehension4/100
Active Listening4/100
Critical Thinking4/100
Speaking4/100
Judgment and Decision Making4/100
Writing4/100
Complex Problem Solving4/100
Monitoring3/100
Social Perceptiveness3/100
Active Learning3/100
+ 5 more skills
📚 Knowledge (0)
💪 Abilities (0)
🔧 Technologies & Tools (73)
🔥Apple Safari
Internet browser software
🔥Microsoft Access
Data base user interface and query software
🔥Microsoft Excel
Spreadsheet software
🔥Microsoft Office software
Office suite software
🔥Microsoft Outlook
Electronic mail software
🔥Microsoft PowerPoint
Presentation software
🔥Microsoft Word
Word processing software
🔥Mozilla Firefox
Internet browser software
🔥Zoom
Video conferencing software
04n6xprt Systems StiffCalcs
Computer aided design CAD software
0ADP software
Enterprise resource planning ERP software
0ARSoftware WinSMAC
Computer aided design CAD software
0Agency Management Systems AMS 360
Document management software
0AutoClaims Direct DirectLink
Document management software
0Automatic Data Processing Autosource
Document management software
0Automatic Data Processing Claims Manager & Dispatch
Document management software
0Automatic Data Processing Estimating
Financial analysis software
0Axonwave Fraud and Abuse Management System
Expert system software
0BCCORP Burkitt W5
Document management software
0BCCORP W5 for Adjusters
Document management software
0Bill review software
Expert system software
0Bramerhill ClaimsTech
Document management software
0Bridium Claims 3
Document management software
0Brightwork Alyce Claims Systems
Document management software
0Business software applications
Office suite software
0CAD Zone Insurance
Computer aided design CAD software
0CCC EZNet electronic communications network
Access software
0CCC GuidePost Decision Support
Expert system software
0CCC Pathways Appraisal Quality Solution
Enterprise resource planning ERP software
0CCC Pathways Image Management Solution
Document management software
0CCC TL2000 Solution
Document management software
0CGI INSideOUT
Document management software
0CGI-AMS BureauLink Enterprise
Information retrieval or search software
0CSC Automated Work Distributor AWD
Access software
0CSC Colossus
Financial analysis software
0CSC Fault Evaluator
Expert system software
0Captiva InputAccel
Document management software
0Castek Insure3 Claims
Document management software
0Claims processing administration and management software
Data base user interface and query software
0Clear Technology Tranzax
Document management software
0Computerized voice stress analyzer CVSA software
Interactive voice response software
0Corporate Systems ClaimsPro
Data base reporting software
0Covansys ClaimConnect
Document management software
0Datanex ClaimTrac
Document management software
0Document management system software
Document management software
0Fair Isaac Claims Advisor
Data base user interface and query software
0Fair Isaac SmartAdvisor
Expert system software
0First Notice Systems ClaimCapture
Expert system software
0Healthcare common procedure coding system HCPCS
Medical software
0Hummingbird Legal Bill Review
Expert system software
0Hyland OnBase Enterprise Content Management
Document management software
0IBM Fraud and Abuse Management System
Expert system software
0ISO ClaimSearch
Expert system software
0ISO NetMap for Claims
Expert system software
0InSystems Calligo Document Management System
Document management software
0Injury Sciences EDR InSight
Analytical or scientific software
0Insurance claims fraud detection software
Analytical or scientific software
0LexisNexis RiskWise
Expert system software
0Magnify Predictive Targeting System
Analytical or scientific software
0MapScenes Evidence Recorder
Computer aided design CAD software
0MapScenes Pro
Computer aided design CAD software
0Medical condition coding software
Medical software
0Medical procedure coding software
Medical software
0Microsoft Publisher
Desktop publishing software
0PhotoModeler
Computer aided design CAD software
0Property damage, bodily injury, and liability estimation software
Financial analysis software
0QwikQuote software
Financial analysis software
0Simsol for Adjusters
Financial analysis software
0StrataCare StrataWare eReview
Expert system software
0Tropics Claims Reserve Management
Data base user interface and query software
0Turtle Creek Software Goldenseal Architect
Financial analysis software
0Visual Statement Investigator Suite
Computer aided design CAD software
0Xactware Xactimate
Data base user interface and query software
🔄 Career Transition Paths
Occupations with similar skills and natural career progression opportunities
Compensation and Benefits Managers
Salary: $50,000
Education: Zone 4 - High Prep
Compliance Officers
Salary: $50,000
Education: Zone 4 - High Prep
Compensation, Benefits, and Job Analysis Specialists
Salary: $50,000
Education: Zone 4 - High Prep
Accountants and Auditors
Salary: $50,000
Education: Zone 4 - High Prep
Appraisers and Assessors of Real Estate
Salary: $50,000
Education: Zone 4 - High Prep
Insurance Underwriters
Salary: $50,000
Education: Zone 4 - High Prep
Financial Examiners
Salary: $50,000
Education: Zone 4 - High Prep
Tax Examiners and Collectors, and Revenue Agents
Salary: $50,000
Education: Zone 3 - Medium Prep(↓1 level)
Fraud Examiners, Investigators and Analysts
Salary: $50,000
Education: Zone 4 - High Prep
Lawyers
Salary: $50,000
Education: Zone 5 - Extensive Prep(↑1 level)
📊 Skills Comparison
Claims Adjusters, Examiners, and Investigators → Lawyers
Transition Difficulty: Easy (79% skill overlap)
✅ Transferable Skills (15)
Skills you already have that transfer to the new role
Speaking
Current: 4Target: 5
→
Reading Comprehension
Current: 4Target: 5
→
Active Listening
Current: 4Target: 5
→
Critical Thinking
Current: 4Target: 5
→
Writing
Current: 4Target: 4
→
Complex Problem Solving
Current: 4Target: 4
→
Judgment and Decision Making
Current: 4Target: 4
→
Negotiation
Current: 3Target: 4
→
Active Learning
Current: 3Target: 4
→
Social Perceptiveness
Current: 3Target: 4
→
Time Management
Current: 3Target: 4
→
Coordination
Current: 3Target: 4
→
Monitoring
Current: 3Target: 3
→
Systems Analysis
Current: 3Target: 3
→
Service Orientation
Current: 3Target: 3
→