Reservation and Transportation Ticket Agents and Travel Clerks
O*NET Code: 43-4181.00
Education Level
Zone 2 - Some Prep
High school + some training
Description
Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.
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Visualize advancement opportunities, lateral moves, and skill development roadmaps. See interactive career maps showing transition difficulty and salary progression.
💼 Also Known As
Aircraft AgentAircraft Cabin AgentAirline AgentAirline Reservation AgentAirline ReservationistAirline Station AgentAirline Ticket AgentAirport AgentAirport Sales AgentAuto Club Travel CounselorAutomobile Club Information ClerkAutomobile Travel Club CounselorBaggage AgentBaggage ClerkBoarding AgentBooking AgentCabin AgentCabin Service AgentCabin Services AgentCall Center Reservation Agent
⚡ Skills (14)
Active Listening4/100
Speaking4/100
Service Orientation4/100
Social Perceptiveness4/100
Reading Comprehension4/100
Critical Thinking3/100
Persuasion3/100
Writing3/100
Coordination3/100
Judgment and Decision Making3/100
+ 4 more skills
📚 Knowledge (0)
💪 Abilities (0)
🔧 Technologies & Tools (20)
🔥Microsoft Access
Data base user interface and query software
🔥Microsoft Excel
Spreadsheet software
🔥Microsoft Office software
Office suite software
🔥Microsoft Outlook
Electronic mail software
🔥Microsoft PowerPoint
Presentation software
🔥Microsoft Word
Word processing software
0Amadeus Altea Reservation
Data base user interface and query software
0Computer reservation system CRS software
Data base user interface and query software
0Corel WordPerfect Office Suite
Office suite software
0Delphi Technology
Financial analysis software
0Email software
Electronic mail software
0Galileo 360 Fares
Data base user interface and query software
0GuestServe
Data base user interface and query software
0MICROS Systems MICROS 9700 HMS
Point of sale POS software
0MICROS Systems OPERA Property Management System PMS
Data base user interface and query software
0Property management system PMS software
Data base user interface and query software
0Property scheduling software
Calendar and scheduling software
0Sabre Airline Solutions SabreSonic Ticket
Data base user interface and query software
0Web browser software
Internet browser software
0Worldspan Go!
Data base user interface and query software
🔄 Career Transition Paths
Occupations with similar skills and natural career progression opportunities
Transportation, Storage, and Distribution Managers
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Ushers, Lobby Attendants, and Ticket Takers
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Baggage Porters and Bellhops
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Concierges
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Travel Guides
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Counter and Rental Clerks
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Travel Agents
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Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
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Hotel, Motel, and Resort Desk Clerks
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